100%Decision accuracy
Answered correctly or correctly abstained.
The Foundation for Trusted AI We prepare your knowledge so AI can answer with confidence.
FAQ Ally organizes, verifies, and connects your company knowledge before questions are asked, so AI gives accurate answers you can trust.
- PrepareExtract and structure knowledge from your data.
- VerifyValidate every fact with source evidence.
- ConnectBuild relationships and context across your data.
- Power AIDeliver accurate answers with citations you trust.
- No credit card required
- 5-minute setup
- Cancel anytime
Engineered for Trusted Answers
0Hallucinations
0.0% rate across all labeled cases.
43Correct abstentions
Refused when evidence was insufficient.
100%Groundedness
Weighted across all evaluation rows.
AI Agent in Action
Ask a question to the FAQ Ally Agent.
FAQ Ally – AI Agent
Why Generic AI Struggles With Company Knowledge
Company knowledge is scattered
Policies, PDFs, wikis, emails, and procedures live in different places.
Generic AI searches
It reads what it can find but doesn't organize or verify company knowledge.
Employees lose confidence
Answers become inconsistent, uncited, or impossible to verify.
How FAQ Ally Changes The Process
- Company Knowledge
- FAQ Ally prepares it
- AI answers with citations
FAQ Ally organizes and verifies your company knowledge before questions are asked, so answers stay tied to evidence your team can check.
Why FAQ Ally Is Different
Generic AIFAQ Ally
Reads documentsPrepares knowledge
Searches textVerifies evidence
Answers anywayAbstains when evidence is missing
Citations optionalCitations included
Information remains disconnectedKnowledge becomes connected
How It Works
Add Knowledge
Upload documents or capture from Slack and email.
FAQ Ally Prepares Evidence
Structure and verify knowledge before questions are asked.
Ask Questions
Employees, customers, or apps query your prepared knowledge.
Get Cited Answers
Responses include sources—or abstain when evidence is missing.
Accuracy Methodology
Results from our latest published benchmark of 275 labeled cases.
View the complete benchmarkSupported Knowledge
- Word (DOCX)
- Excel (XLSX)
- Text, HTML & Markdown
- Slack messages
- Incoming emails
- Images in documents
- Snippets
Supports common document types plus Slack and email capture.
Ways To Use FAQ Ally
Internal AI Assistant
Employees ask operational questions against prepared company knowledge.
Learn more
Widget
Embed widget with trusted, cited answers on your website.
Learn more
REST API
Bring trusted AI into existing applications.
Learn moreFeature Overview
Images in documents
Extracts text and visual content from supported documents.
Learn moreIncoming Email
Forward messages for review, then promote them into training.
Learn moreSlack
Save Slack messages as snippets for training review.
Learn moreREST API
Call the Chat API for cited answers in your own apps.
Learn moreCharts
Turn suitable answers into tables and charts.
Learn moreOperational Intelligence
See knowledge health and operational truth across your agents.
Learn moreSecurity & Audit Logs
Request tracking, audit logs, and account security controls.
Learn moreOptional two-step login
Add an extra verification step when signing in.
Learn moreSimple Tiered Pricing
Start with a free trial, then choose the plan that fits your storage, queries, and team size.
Mini
$9month
1,000 Queries
100 MB Storage
Unlimited Users
1 AI Agent
Starter
$29month
2,500 Queries
250 MB Storage
Unlimited Users
2 AI Agents
Small
$49month
5,000 Queries
1 GB Storage
Unlimited Users
5 AI Agents
Most Popular
Medium
$69month
10,000 Queries
2 GB Storage
Unlimited Users
15 AI Agents
Large
$129month
20,000 Queries
5 GB Storage
Unlimited Users
30 AI Agents
To see what's included in each plan click here.
Trial Plan (30 Days)
All features included with the trial plan.
Queries100
Storage50 MB
UsersUnlimited
AI Agents2
Image-to-Text5
Understanding Plan Limits
Here's what each limit means for your account:
Queries
The number of questions your AI agents can answer per month. Each interaction with your AI agent counts as one query, whether through the chat widget, API, or direct interface.
Storage
The total amount of file storage space available for your uploaded documents. This includes all files used to train your AI agents.
Unlimited Users
You can add as many team members, employees, customers, or users to your account as needed. There's no limit on the number of people who can access and use your AI agents.
AI Agents
The number of separate AI agents you can create and train. Each agent can be trained on different documents and serve different purposes, such as customer support, internal knowledge base, or specialized departments.
Image-to-Text Conversions
The number of images you can convert to editable text per month using our AI vision technology. Upload PNG, JPG, GIF, or WebP files to extract text content that can be used to train your AI agents.
What's Included in Each Plan
Click on a feature to see a description:
| Feature (per month) | Mini | Starter | Small | Medium | Large |
|---|---|---|---|---|---|
| Price | $9 | $29 | $49 | $69 | $129 |
| Queries | 1,000 | 2,500 | 5,000 | 10,000 | 20,000 |
| Storage | 100 MB | 250 MB | 1 GB | 2 GB | 5 GB |
| Users | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| AI Agents | 1 | 2 | 5 | 15 | 30 |
| Image-to-Text Conversions | - | 50 | 150 | 500 | 1,000 |
| AI agent training from your data | |||||
| Easy knowledge access for all users | |||||
| Role-based access control | |||||
| Real-time analytics & insights | |||||
| Company branding | |||||
| Smart Image Training | |||||
| Text Document Optimizer | |||||
| Document Analyzer | |||||
| Document Creator | |||||
| Multi-Factor Authentication | |||||
| Confidence Scoring | |||||
| Data Citations | |||||
| Vector search technology | |||||
| Intelligent Caching | |||||
| Cache Warming | |||||
| Graphing Visualization | |||||
| 24/7 AI assistant availability | |||||
| Audit logs & activity tracking | |||||
| Image to Text Conversions | |||||
| Multi-audience deployment | |||||
| AI Agent Widget | |||||
| Multimodal Image Embedding | |||||
| Chat API for integrations | |||||
| Incoming Emails | |||||
| Slack Integration | |||||
| Operational Intelligence Insights | |||||
| Email support |